Privacy Policy

We collect information that you provide directly to us when using the Redirect App:

• Store Information: Your Shopify store domain, store name, and contact email
• Redirect Data: URLs, redirect rules, and 404 error information from your store
• Usage Data: Information about how you use the App, including features accessed and actions performed
• Analytics Data: Redirect hit counts, timestamps, and performance metrics

We do not collect any customer personal data from your Shopify store beyond what is necessary to provide the redirect management service.

We use the collected information for the following purposes:

• To provide and maintain the Redirect App functionality
• To track and resolve 404 errors on your store
• To generate analytics and reports about redirect performance
• To communicate with you about the App, including updates and support
• To improve and optimize the App's features and performance
• To detect, prevent, and address technical issues or security vulnerabilities

We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it:

• Data is encrypted in transit using SSL/TLS protocols
• Data is stored on secure servers with restricted access
• We regularly review and update our security practices
• Access to data is limited to authorized personnel only

Your data is retained for as long as your Shopify store has the App installed. Upon uninstallation, your data will be deleted within 30 days, except where we are required to retain it for legal or compliance purposes.

The Redirect App integrates with the following third-party services:

• Shopify: For app hosting and store integration
• Cloud Hosting Providers: For secure data storage and processing

These third-party services have their own privacy policies and terms of service. We encourage you to review them to understand how they handle your data.

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of how we process your data
• Right to Data Portability: You can request transfer of your data to another service
• Right to Object: You can object to our processing of your personal data

To exercise any of these rights, please contact us using the information provided in the Contact Us section.

The Redirect App uses minimal cookies and tracking technologies:

• Session Cookies: To maintain your login session within the App
• Functional Cookies: To remember your preferences and settings

We do not use third-party advertising or tracking cookies. You can control cookie settings through your browser preferences.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.